Terms & Conditions

TERMS AND CONDITIONS

WELCOME TO DEFRAME. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE.

1. GENERAL
ALL CONTENT ON THIS WEBSITE, INCLUDING TEXT, IMAGES, AND PRODUCTS, IS OWNED BY DEFRAME AND MAY NOT BE USED OR REPRODUCED WITHOUT PERMISSION. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE.

2. PRODUCTS AND AVAILABILITY
ALL PRODUCTS ARE SUBJECT TO AVAILABILITY. WE RESERVE THE RIGHT TO LIMIT QUANTITIES OR DISCONTINUE ANY PRODUCT AT ANY TIME WITHOUT NOTICE.

3. PRICING AND PAYMENT
ALL PRICES ARE LISTED IN EGP AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. PAYMENT IS MADE UPON DELIVERY (COD) UNLESS STATED OTHERWISE.

4. SHIPPING
WE SHIP ACROSS EGYPT. DELIVERY TIMES MAY VARY DEPENDING ON LOCATION. DELAYS MAY OCCUR DUE TO FACTORS OUTSIDE OUR CONTROL.

5. RETURNS AND EXCHANGES
EXCHANGES ARE AVAILABLE WITHIN 14 DAYS OF RECEIVING YOUR ORDER, SUBJECT TO AVAILABILITY. ITEMS MUST BE UNUSED AND IN ORIGINAL CONDITION. RETURNS MAY BE RESTRICTED BASED ON PRODUCT TYPE.

6. ORDER ACCEPTANCE
WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER AT OUR DISCRETION, INCLUDING BUT NOT LIMITED TO SUSPECTED FRAUD OR PRICING ERRORS.

7. LIABILITY
DEFRAME IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS OR WEBSITE.

8. USER CONDUCT
YOU AGREE NOT TO USE THIS WEBSITE FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE.

9. GOVERNING LAW
THESE TERMS ARE GOVERNED BY THE LAWS OF THE ARAB REPUBLIC OF EGYPT.

10. CONTACT
FOR ANY QUESTIONS, CONTACT US AT HELLO@DEFRAME.SHOP OR @DEFRAME.CO ON INSTAGRAM